Volunteer Management System reached out to RedAlkemi to create multi-page web app prototype designs using UI/UX. They wanted to explore the various layouts and iterations that could be given to the web app.
Discussed the concepts and the feature requirements with the client to understand the goal of the app better and what kind of solutions it provides. Worked around a few ideas, user flows and references the client had in mind through regular weekly contact to keep them updated and get their feedback on the critical problems related to their requirements. Based on those the RedAlkemi team created wireframes and prototypes, sign up flow, sign in and forgot password flow, three dashboards with various features such as inviting new members, setting up a public page, profile and settings section, events section and more.
The RedAlkemi team worked on the home page and flow keeping in mind the amount of data that needs to be collected while still keeping the flow user-friendly. Worked on three dashboards for three different stakeholders. Identified the various sections, inputs that needed to be collected from the user, and other actions that they could take. Sketched out different wireframes and interlinked them to create a prototype to give a better sense of how the flow of the entire web app will work.
The next step was to chalk out various sections that would be on the homepage to make it easier for the user to understand what is the app about and highlight what it provides once signed up. Besides that, the team also created a user-friendly sign up to collect a certain amount of information required by the client. The signup process was taken down from 10 steps to bare minimum to keep the user engaged and not drop out halfway.
Besides that, the team also created a user-friendly sign up to collect a certain amount of information required by the client. The signup process was taken down from 10 steps to bare minimum to keep the user engaged and not drop out halfway.
The overall flow was then finalized as:
Sign Up > Verification > Get Started (Account Set-Up) > Dashboard
Part of the Getting Started flow required to collect various types of information. Rather than letting the user think about these types of inputs, such as types of skills, we suggested going with a recognition over recall approach where we present the user with options to choose from. This would allow for easier and faster input from the user while reducing cognitive load.
RedAlkemi successfully delivered an interactive prototype to the client after brainstorming and iterations. The challenges of keeping the flow user-friendly and reducing cognitive load were addressed and the client’s feedback was taken into account while putting forward the final output.
“RedAlkemi was excellent to work with. They were very responsive and delivered exactly what I expected.”