Choosing an appropriate social media agency to handle your social media accounts can be extremely tricky. If you tend to choose the wrong one you stand to lose not just financially but an opportunity to see your business grow. Over the years social media has begun to play a vital role in marketing, be it for an established business or a start-up. A dedicated small business social media marketing company can help increase your online presence and promote products and services online to a larger audience. Statistics reveal that a large majority of marketers believe that social media campaigns increase their sales and are result oriented in the long run.
In order to avoid making the mistake of hiring the wrong social media agency to promote your small business we have listed a few tips that can help you decide which agency is best suited to your needs.
Website of the agency:
Before you hire a small business social media marketing company ensure that you have scrutinized their website carefully for what their main competency is. Agencies will not list their negative points, so focus on what their strengths are and only choose if they cater to what your small business requires. You could be looking for someone to handle your SEO whereas the agency’s strength could be design and branding.
The key to a successful social media campaign for small business is targeting the right audience. To stay ahead of the competition you need to know the strengths of your competitors. Once you are aware of how to tackle these two issues, half your battle is won and you are already on your way to success.
A competent small business social media marketing company has to ensure regular feedback. Communication between the hired agency and you is vital. Before you hire them, check how often they will communicate to keep you updated about the campaign and that you will not just be entitled to a monthly report through e-mail, but consistent communication to discuss the goals and progress of your strategy.
Before narrowing down on a small business social media marketing company you need to see how accessible the company was when you tried to contact them. Was their response prompt or did you need to leave reminders and get in touch with them often? If they have been lackadaisical in their approach, then the company should not even be considered. For your business marketing you require a company that answers calls promptly, is punctual and regular with their feedback and sends you mails on time.
Another important factor to keep in mind is the social media marketing pricing for small business. As a start-up company you may be on a shoe string budget and make the mistake of choosing a company which offers you very low prices for your campaign. However choosing the cheapest option may inadvertently affect your business in the long run. The reason for their low prices could be that they outsource their work or that the ratio of employees to clients, is abnormal. An overworked employee handling your marketing strategy could reflect on the quality of work and hence harm your business.